Order consolidation
Brightpick Dispatcher
Dispatch orders faster, eliminate human error and reduce fulfillment costs
Easy-to-install mobile robot solution that fully automates order buffer, consolidation and dispatch

Brightpick Dispatcher
Flexible automation for post-pick order consolidation
Brightpick Dispatcher robots enable companies to fully automate post-pick order consolidation, buffer and dispatch.
They are ideal for distribution centers that need to consolidate large orders consisting of multiple totes or small cases, and buffer those orders before dispatch.
Companies can also use Brightpick Dispatchers to consolidate orders picked across multiple different picking zones within their warehouse, for example ambient and chilled.
Features

Order consolidation
Simplify your post-pick consolidation
Brightpick Dispatchers consolidate orders consisting of multiple totes or cases and stage them according to the exact delivery route each van needs.
The robots help ensure each order ships on time and can easily adapt to changing shipping schedules, route profiles and order prioritization. By eliminating human error from dispatch, Brightpick Dispatchers help companies improve customer satisfaction and reduce return rates.
Order buffer
Fulfill more orders during peak hours
In addition to autonomously consolidating and dispatching orders, Brightpick Dispatchers can store picked orders in a temporary buffer area until they need to be shipped.
By getting orders ready in advance, warehouses can unlock additional picking capacity and dispatch more orders during peak hours.
Installation
Easy to install and integrate
Brightpick Dispatchers can be installed in just a few weeks and can easily integrate with existing picking processes and conveyors. This enables companies to increase fulfillment rates in existing facilities without growing their footprint.
There are no special flooring, fencing, navigation or fire safety requirements. Companies can choose to deploy Brightpick Dispatchers alone or together with other Brightpick robots.

SOFTWARE
The brain that powers everything
Brightpick Dispatcher is a proven solution that was designed from the ground-up for order consolidation and dispatch.
Brightpick Intuition software orchestrates and optimizes the entire robot fleet and dispatch process. It masterminds the entire fulfillment workflow and robot path planning to ensure maximum efficiency and throughput for the warehouse.

ANALYTICS
Your very own digital warehouse
Brightpick Intuition integrates seamlessly with your WMS or ERP system using standard APIs. The software acts like a digital twin of your warehouse and enables you to view and monitor all the robots and workflows in real time using an intuitive dashboard.
Industries
Learn more about Brightpick Dispatcher

How automated order consolidation, staging and buffer helps warehouses improve fulfillment efficiency at dispatch

Germany's fastest growing e-grocer Knuspr installs Brightpick Dispatcher

Europe’s economic downturn: how robotics can help e-grocers build resilience in a slowing economy
FAQ
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What types of totes can I use with Brightpick?
Brightpick Dispatchers can work with many different types of totes. The main requirement is for the tote to have a smooth surface so that our robot can retrieve it from the shelving or conveyor.
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What's the maximum weight per tote?
25 kg / 55 lbs per tote.
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Do Brightpick Dispatchers work in chilled and frozen environments?
Our robots work in chilled and refrigerated environments, provided it is a constant environment (constant humidity and temperature). They are not suitable for frozen environments.
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Do the robots need to be fenced off for safety?
No, our solution does not require fencing. Technicians and employees can enter the system at any time and safely walk around the robots.
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How long does the battery last on the robots?
Our robots require 1 hour charge for 5 hours of operation. A full charge lasts approximately 6-7 hours. Our robots autonomously charge themselves at night and during quieter periods throughout the day so as to ensure the entire fleet is operational for peak loads.
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What are the power requirements to charge the robots?
Our robots do no need any special electrical equipment and use standard 110V power outlets to charge.
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What happens if a robot breaks down?
Our solution has no single point of failure. That means if one robot breaks down, none of the other robots or workflows will be affected. In the event that a robot breaks down, our remote support team will attempt to resolve the error. If the error cannot be resolved remotely, then the robot is taken out of the system until a certified Brightpick technician can resolve the error on-site.
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What is the uptime of the solution?
Our existing installations have achieved uptime of 99.5% or higher. Because our solution has no single point of failure, we can achieve stable and reliable performance with minimal risk of unexpected downtime.
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How long does it take to install the robots?
On-site installation typically takes 2-4 weeks, depending on the size of the installation (larger installations can also be done in phases to avoid disrupting ongoing operations). We aim to complete all software integration with your WMS or ERP before we begin on-site installation.
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Who does the installation?
Brightpick has a dedicated team that does all on-site installations for our customers. We do not outsource installation to third parties.
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Does my warehouse need to meet any requirements to install Brightpick Dispatcher?
Brightpick can be installed in almost any warehouse, including existing facilities, mezzanines and areas with limited clear height. Our solution does not have any special flooring, fencing or fire safety requirements. Typically a warehouse needs to be doing at least 5000 picks per day for the solution to deliver an attractive ROI.
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How much does Brightpick Dispatcher cost?
Each solution is designed to your specific needs and throughput requirements. We do not sell single robots, so pricing will depend on your specifications. You can reach out to our customer success team here to discuss your specifications and receive pricing.
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Can we continue using our existing conveyors?
Yes. Brightpick Dispatchers are able to retrieve totes from conveyors.
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Can we use our existing WMS or ERP software with Brightpick?
Yes. Brightpick uses standard interfaces (APIs) for communication between Brightpick Intuition software and your WMS or ERP (picking, goods in, order data etc.)
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Does Brightpick software log all activity in case of failure?
Yes, all activity, including failures, is logged and traceable. Our Brightpick Intuition software tracks all totes, SKUs and robots at all times.
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How can I install Brightpick?
You can reach out to our automation experts via the contact form on our website.
